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Selected operating experience

Decisions made.
Results measured.

Selected examples from 19 years of operating leadership across public companies, private equity portfolios, and growing private businesses.

A publicly traded home furnishings retailer with $1.4B in revenue.
$8M

Annual savings from the Dallas 3PL conversion

Conversion completed in under six months.

A different operating model.
A measurable financial result.

Insourced the Dallas distribution center in under six months, delivering approximately $8M in annual savings and roughly an 11% improvement in customer experience metrics. The in-house model remained the standard after the executive role ended.

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A technology services provider consolidating operations after a merger.
88%

Reduction in daily customer escalations within five months

Measured improvement: five months.

Restore control.
Restore customer confidence.

Stabilized the consolidated Greensboro operation through tiered reviews, rebuilt SOPs, inventory governance, and clearer system handoffs. Escalations fell from 34 to four per day in five months, an 88% reduction, with improved shipping and inventory accuracy.

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A private equity backed outdoor furniture manufacturer.
97.6%

Two-day delivery coverage, increased from 40%

Network expansion: 12 months.

Expand the footprint.
Improve the customer promise.

Expanded a company-controlled network from one to five locations, increasing two-day coverage from 40% to 97.6%. TMS-enabled routing and carrier strategy reduced transportation cost approximately 14%. The footprint and transportation structure remained in place.

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Results reflect Warren's prior executive roles and the teams involved.

Systems & inventory control

99.3% accuracy.
$240M in inventory.

Inventory accuracy improved from 96% to 99.3%, a 330-basis-point improvement, under Warren’s leadership at a publicly traded home furnishings retailer with $1.4B in revenue.

Warren sponsored a warehouse management system implementation and led work connecting enterprise change management, real-time visibility, slotting, labor planning, and inventory discipline.

Results reflect Warren's prior executive roles and the teams involved.

Scope of the financial record

$10M+ in broader
annualized impact.

Broader annualized savings and EBITDA gain across executive roles. The $8M in annual savings from the Dallas 3PL conversion is included in this broader figure.

These amounts should not be added together. Annualized savings describe an annual operating impact, not cumulative cash realized over the entire role period.

Results reflect Warren's prior executive roles and the teams involved.

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