PX’s operating recovery framework protects customer commitments, traces failures, assigns accountable owners, and proves changes in the operation.
Contain immediate exposure
Protect customer commitments, inventory, and financial flows. Establish an incident register, risk view, and decision cadence.
Trace the failure chain
Follow representative transactions from order through fulfillment and finance. Separate data, configuration, integration, process, control, and training failures.
Sequence an accountable recovery
Prioritize issues by business impact and evidence. Define owners, dependencies, corrective actions, and acceptance tests with IT and the implementation partner.
Prove the change in the operation
Test real scenarios, verify reconciliations, monitor exceptions, and retire workarounds when stable. Set evidence based criteria for exiting recovery.
Warren’s experience includes executive sponsorship of Manhattan Active WMS and operating change management. Prior operating recovery spans receiving, repair, deployment, fulfillment, and order to cash.